Frequently Asked Questions

  

My Package Went Missing, I Need Help!

Although this rarely happens with our products, no need to worry! just contact us in support@onlineproducts.com and we will solve any issue as fast as possible!

  

What If My Little One Doesn't Like The Magi-Pen Wonderbooks?

With our Free 40-day guarantee, if you're not 100% satisfied with our product, we'll give you a full refund (you only pay shipping costs).

So go ahead – let your little one try it out, see if he likes it.

 

How Can I Get Free Shipping?

Enjoy free shipping on your order when you spend $43 or more, with delivery in just 3-8 business days! 

 

How Can I Track My Order?

Enter your order number on the 'Track Your Order' page. Tracking is available 2 to 3 days after placing your order.